Shipping Policy

Last updated: October 2, 2026

We want your Blackbird Whimsy treasures to arrive safely and in good condition. Here's what you can expect when placing an order.

Processing Time

Orders are typically processed within [2–4 business days].

Processing time does not include weekends or postal holidays.

During product launches, holidays, sales, or periods of unusually high order volume, processing may take longer.

Shipping Methods

Available shipping options and costs will be displayed at checkout.

Shipping carriers and delivery estimates may vary based on destination and the shipping method selected.

Once an order has been handed to the carrier, delivery times are controlled by the shipping carrier and are not guaranteed by Blackbird Whimsy.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Please allow some time for tracking information to update after the package enters the carrier's system.

Incorrect Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, we will contact you regarding available options. Additional shipping charges may apply to reship the order.

Lost or Stolen Packages

Once tracking confirms delivery to the address provided at checkout, Blackbird Whimsy is not responsible for packages that are subsequently lost or stolen.

If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, and the delivery carrier.

Damaged Packages

If your package arrives damaged, please photograph the package and its contents and contact us as soon as possible.

See our Refund & Return Policy for additional information.

International Shipping

International:
International shipping may be available to selected destinations. Customers are responsible for any customs duties, taxes, brokerage fees, or other charges imposed by the destination country.

Blackbird Whimsy is not responsible for delays caused by customs.

Shipping Questions

For questions about an order or shipment, contact:

Email: shannon@blackbirdwhimsy.com